Quality and Environment Policy
In ROBOT, S.A. We have been dedicated for the manufacture of SMART SYSTEMS for 35 years FOR THE CONTROL OF TECHNICAL INSTALLATIONS in hotels, office buildings, hospitals, sports complexes, homes, industrial facilities, etc.
In ROBOT, S.A. We establish as a priority objective, within our Quality Policy, that The products we offer merit full customer satisfaction in terms of warranty and quality. For this, we consider it necessary to improve following the rules established in the System Integrated Management of Quality and Environment: UNE-EN ISO 9001: 2015 and UNE-EN ISO 14001: 2015.
The general guidelines of the Quality and Environmental Policy
- Analyze the possible risks of our organization in order to prevent and treat them and thus improve our management in all departments.
- Take advantage of the opportunities that come our way in order to improve sample organization.
- Be attentive to our clients and detect possible errors in order to improve continuously, getting our product and services to suit your needs and reach your expectations.
- Customer satisfaction is our maxim, that is why we are very interested in your opinion and we have a documented method to consider and quantify, to the extent possible, the degree of satisfaction of the same.
- The final quality of our manufactured products and services provided to the customer are the result of the planned and systematic actions in ADMVA, COMMERCIAL, R & D & I, PURCHASING, MANUFACTURING, INSTALLATION, POST SALES SERVICE, all in search of the CONTINUOUS IMPROVEMENT We want to provide a better product and service than our competitors, in order to strengthen the loyalty and growth of the portfolio of customers.
- Improvement of the Environmental Behavior of the Organization is one of our maxims for which they establish environmental objectives and goals, which are reviewed annually and allow:
- Reduce the environmental aspects valued as significant.
- Ensure compliance with applicable environmental legislation.
- Try to prevent all types of environmental aggression, especially pollution, depletion of natural resources and minimization of waste generation.
ROBOT, S.A. complies with current regulations applicable to the organization: Prevention of Occupational Risks, Organic Law of Protection of Personal Data, Etc.
In order to carry out our policy and achieve the objectives, the unconditional support of all the personnel of the manifested company is absolutely necessary through a firm and constant commitment to Quality and the Environment.
We are confident that all these efforts will revert in improving the quality of our products and services, ensuring a better future for ROBOT, S.A.
Certificates of Quality and Environmental Management
(docs in Spanish)
(forecast on 31/12/2017)
|Years of activity||35 years|
|Works carried out||over 600|